Roddy Black is a Pre-Sales Solution Architect at Miratech, with extensive experience in deployment and production support on Genesys and Interactive Intelligence contact centre solutions. Prior to their current role, Roddy worked as a Genesys Consultant at Anana Ltd and Senior Consultant at RoutePoint Ltd. Roddy also held positions at Pearson, BSkyB, Orange Personal Communications Services Limited, Siemens Enterprise Communications, Siemens Communications, BT, and Vodafone in various roles related to Genesys support and contact centre solutions.Roddy completed their education at Queen Anne High School.
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