Shahrizal Hamid serves as a Senior Enterprise Customer Success Manager at Miro since May 2025, being the first Customer Success professional in Singapore/Asia. At Reactor School, Shahrizal facilitates Entrepreneurship Education for students aged 15-24. Shahrizal also contributes as a Council Member at GLG, focusing on consulting in various sectors while ensuring no conflicts with current employment. Previous roles include Client Relationship Manager for APAC at EZRA, Customer Success Manager at CoachHub, and Manager of Customer Success at Kaer. Early career experiences include significant roles at WeWork and LinkedIn, where Shahrizal advanced through ranks in Customer Success and account management. Educational qualifications include a Master’s degree in International Business from The Australian National University, alongside a Bachelor's in International Hotel Management and a Diploma in Hotel Operations.
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