Lee Davies

Lee Davies has extensive work experience in various roles within the telecommunications industry. Lee most recently worked at Mission Labs as a Head of Support. Prior to that, they held the position of Head of Service and Support at ACT, a Fujitsu company, where they also served as a Problem & Incident Manager. Before that, they were the Head Of Customer Support at Unify Communications. Lee also worked at Gradwell Communications Limited, where they held multiple roles including Problem & Change Manager, Customer Concerns Manager, and Technical Support. Lee began their career at Sky as a Broadband Technician. Lee's work experience spans from 2009 to the present.

Lee Davies attended Mangotsfield Comprehensive School from 1990 to 1995. After completing high school, Lee enrolled at City of Bristol College from 1998 to 2000, specializing in Leisure and Tourism. In 2010, Lee returned to City of Bristol College to pursue a degree in Cisco CCNA, which was completed in 2011. Additionally, Lee obtained several certifications, including ITIL v4 foundation from AXELOS Global Best Practice in February 2021, ITIL Lifecycle Certificate in Service Operations in May 2018, and ITIL Foundation Certificate in IT Service Management in February 2014. Lee also holds a BCS Specialist in Problem Management certification from THE BRITISH COMPUTER SOCIETY, though the specific details regarding the date of attainment are not provided.