Denise Hicks has a diverse range of work experience. Denise is currently working at Mission Lane as the Head of TSYS Operations. Prior to that, they worked at Twistle as an Enterprise Client Account Manager, where they built efficient account management processes and expanded key accounts by over 200%. Before Twistle, Denise was the Director of Client Services at Lucro Solutions, where they created and scaled client services operations and accelerated vendor selection projects. Denise also worked at Medalogix as a Manager of Client Experience, where they stewarded a significant amount of revenue and increased client revenue by 30%. Additionally, Denise has experience as a Senior Consultant at Cumberland Consulting Group and as an Education Volunteer in the Peace Corps, where they taught English and managed restoration projects.
Denise Hicks holds a Bachelor of Arts degree in Psychology from the University of North Carolina at Wilmington. Denise also participated in a study abroad program at Leiden University in 2007-2008, where they continued their studies in Psychology. Additionally, they obtained certifications in Revenue Cycle from Cerner Corporation in 2014 and in Cadence from Epic in November 2012.
August, 2021 - present
December, 2020