Marcia Xing

Marcia Xing is a skilled business professional with extensive experience in data analysis and customer retention. Currently serving as Principal Business Manager in Credit at Mission Lane since April 2021, Marcia previously held multiple roles at ADT from February 2016 to March 2021, including Senior Customer Intelligence Analyst and Customer Retention Analyst. Key achievements include analyzing data for over 6 million customers, performing data extraction and cleansing in Oracle, and delivering structured reports for organizational decision-making. Marcia also interned as a Customer Retention Intern at ADT and held positions at Save the Children US as a Finance Assistant and Operations Coordinator. Marcia holds a Master's Degree in Business Analytics and Project Management from the University of Connecticut School of Business and a BBA in Business Management & Analytics from the University of Kentucky.