Leisa Beville

Leisa Beville possesses extensive experience in the technology and customer service sectors, currently serving as a Response Center Analyst at Mitchell Humphrey & Co. since April 2008, where skills in planning and executing system upgrades, as well as resolving client complaints, have been developed. Previously, Leisa worked as a Help Desk Specialist at Western Union from August 2004 to April 2008, assisting customers with proprietary financial software and processing transactions. Additionally, Leisa held the position of Technical Team Lead at Convergys from January 2001 to January 2004, managing and training a team of approximately 25 agents focused on technical support for AT&T DSL. Leisa holds a Bachelor's of Science in Management Information Systems and a Bachelor of Arts in Psychology, both from the University of Missouri-Saint Louis.