Raquel Rigua-Gomez has a diverse work experience in various companies and roles. Raquel currently works at Mitel as a Director of Solution Architecture, where they are responsible for designing and implementing subscription management and digital marketplace architectures. Raquel also defines standards and enforces best practices for the Enterprise Architecture organization. Prior to Mitel, they worked at Allstream, where they held multiple roles such as an Agile Scrum Master/Senior Solution Analyst, Application Team Lead for Business Support System Transformation and Support, and Senior Business Analyst. In these positions, they developed and led the implementation of telecom billing systems, collaborated with technical and business leads for seamless integrations, authored business requirements and process documents, and initiated improvements for increased efficiencies. Early in their career, they worked at IBM Canada as a Senior Business Analyst, leading teams in the analysis, design, and implementation of payment systems and contributing to the enhancement of tax incentives applications.
Raquel Rigua-Gomez holds a Bachelor's degree in Computer Science from De La Salle University. No further information is available regarding their education history.
September, 2021 - present