Caroline Black

Caroline Black (FCIPD) serves as the HR Transformation Director and Director of HR Shared Services at Mitie, overseeing HR services for over 60,000 employees with a focus on employee relations, HR outsourcing, payroll, and project management. Previous roles include Director of HR Shared Services at Interserve and Director of HR Operations at Rentokil Initial, where responsibilities encompassed leading HR teams, implementing HR technology solutions, and managing comprehensive HR services across various organisations. Early career experiences include serving as HR Director at Pendragon PLC and holding leadership positions at Prudential PLC and Egg plc, where significant initiatives in HR systems integration and process improvements were successfully executed. Caroline holds a degree from the University of Derby.