Jeffrey McBride

Jeffrey McBride has a diverse work history spanning multiple industries and roles. Jeffrey started their career in the United States Air Force as a Senior Airman and served from 1989 to 1993. Jeffrey then worked as an Executive at e21 from 2000 to 2001 and as a Program Manager at Somerset Auctions from 2001 to 2002. McBride was an Account Executive at Porter Novelli from 2002 to 2003, where they established a review program and managed hardware distribution. Jeffrey then worked as a Customer Care Representative at NetScreen Technologies from 2003 to 2004, providing support to global customers. At Juniper Networks, they served as a Senior Customer Care Rep. from 2004 to 2006, managing licensing and contract creation. McBride joined Good Powered by BlackBerry in 2006 and held dual roles as a Customer Account Manager from 2006 to 2010 and as a Customer Care Manager from 2010 to 2015. In these roles, they managed customer relationships, monitored accounts, and provided reporting. From 2015 to 2016, McBride served as a Customer Experience Manager at Corsair. Currently, they are the Director of Customer Support at MLSListings Inc., a position they have held since September 2021. In this role, they oversee customer support operations and collaborates with product and engineering teams to enhance customer experience.

Jeffrey McBride obtained their Bachelor's degree in Public Relations with a minor in Business from San Jose State University, where they studied from 1998 to 2000. Additionally, they hold a certification as a Certified Call Center Manager from the RCCSP Professional Education Alliance.