Gwen Throckmorton

Gwen Throckmorton serves as the Senior Vice President of Customer Success at MNTN, where leadership of multiple Customer Success functions focuses on customer retention and growth through strategic promotion of MNTN’s AdTech platform. Prior experience includes a role as Senior Director of Customer Experience Operations at Meta, overseeing the strategy and improvement of customer service for approximately 1 million cases per month, resulting in significant cost savings and increased revenue. At Facebook, Gwen led the Global Entertainment industry, driving vertical growth from $200 million to $1 billion and securing a landmark $300 million partnership with Netflix. Additional experience at Time Warner Cable Media Sales included driving substantial digital revenue growth and building the company's first digital sales team, while early career contributions at Sony Pictures Entertainment involved producing numerous cable TV shows. Gwen holds a Bachelor of Science degree in Radio-TV Film from Texas Christian University.