Patrick S.

Patrick S. has extensive work experience in the IT field. Patrick is currently serving as the Director of IT Service & Support at Mobile Mini Solutions since July 2022. Prior to this, Patrick worked at USAA as a Senior Manager of Information Technology from May 2019 to July 2022. Patrick was responsible for various IT roles, including Director of Information Technology at Advance Financial from September 2016 to May 2019, where they handled service desk, IT security, infrastructure, and compliance. Before that, Patrick worked at Tractor Supply Company as a System Analyst from April 2013 to July 2015, implementing best-practices and leading initiatives for IT service management. Patrick also had a significant tenure at SAIC, where they held multiple positions, such as Business Process Analyst and Service Desk Supervisor, overseeing IT operations for the State of California's judicial system. Patrick began their IT career as an IT Technician at SAIC from September 2004 to June 2008.

Patrick S. completed their MBA in Management Information Systems from Tennessee Technological University in 2019. Prior to that, they earned their Bachelor's degree in Economics from the University of Tennessee, Knoxville. In addition to their formal education, they hold various certifications including ITIL Continual Service Improvement (ITIL-CSI), ITIL Expert Managing Across the Lifecycle (ITIL-MALC), ITIL Operational Support and Analysis (ITIL-OSA), ITIL Release Control and Validation (ITIL-RCV), ITIL Service Offerings and Agreements (ITIL-SOA), ITIL® 4 Managing Professional, ITIL® Expert, and ServiceNow Certified System Administrator.