Kala Konstantinidis

Documentation Manager at Mobileum

Kala Konstantinidis has a diverse work experience in technical writing and documentation management. Kala is currently working as a Documentation Manager at Mobileum since July 2021. In this role, they write, reviews, and publishes technical documents for telecom analytics software. Kala coordinates with product, development, and QA teams to ensure timely release of software documents and maintain documentation standards.

Prior to their current role, Kala worked as a Documentation Manager at Niometrics from November 2019 to June 2021. Kala also has experience as a Technical Writer at u-blox, where they developed and published marketing and technical documents for Short Range products. Kala improved the quality of existing documentation using structured authoring and XML.

Kala has also worked as a Technical Support at PeoplePerHour.com and as a Technical Writer at Innovatia Incorporated. Kala managed documentation for Cisco's Unified Contact Center Express product at Innovatia and gained expertise in desktop publishing tools. Kala also has experience as a Technical Writer at Cisco Systems.

Early in their career, Kala served as a Senior Technical Writer at Intel Technology India Private Limited, managing documentation programs for silicon, software, and hardware products. Kala was successful in reducing engineers' time on documentation projects through training and process improvements. Kala also worked as a Consultant Technical Writer at Mindteck India Limited, independently managing documentation projects for Intel.

Kala Konstantinidis has a diverse education history. Kala began their educational journey in 1990 at Manonmaniam Sundaranar University, where they pursued a Bachelor of Commerce degree, which they completed in 1993. In 1993, they furthered their education at Computer Point Academy, where they obtained a Post Graduate Diploma in Computer Application Programming, specializing in Computer Programming and Specific Applications. Continuing their academic pursuits, from 2002 to 2008, Kala attended the Sikkim Manipal Institute of Technology, where they earned a Master of Science degree in Information Technology. Later, in 2011 to 2012, Kala attended Ethnikon kai Kapodistriakon Panepistimion Athinon, where they earned a Diploma in Greek as a Foreign Language, emphasizing Greek proficiency.

In addition to their formal education, Kala has also obtained various certifications, showcasing their commitment to continuous learning and professional growth. Kala completed "The Art of API Documentation" course offered by Udemy: Online Courses in August 2022. Prior to that, in February 2021, they attained certification in "Learn API Technical Writing: JSON and XML for writers" and "REST for Writers," both offered by Udemy: Online Courses. These certifications highlight their expertise in API documentation and technical writing, enhancing their skill set in the field.

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