Marion Walleston

Marion Walleston has extensive experience in customer service roles, starting from a Crew Member at Dunkin Donuts to Customer Service Representative at various companies like Cintas and BJ’s Wholesale Club. Marion's career progression led to roles such as CX Associate at Paint Nite and eventually being promoted to CX Lead-Operations at Interior Define. Currently, Marion serves as a Customer Service Manager at Modern Matter, demonstrating strong leadership skills in motivating and coaching teams to achieve quality and performance metrics. Marion excels in fostering collaboration, analyzing trends, and driving process improvements to enhance the overall customer experience.