Quan Tran Minh is an experienced Customer Success Manager with a strong background in managing client portfolios across various industries, including Banking, Finance, Retail, E-Commerce, and Logistics. Currently at MoEngage Inc. since September 2021, Quan oversees a portfolio of over 10 top-brand clients, providing strategic consultancy to enhance engagement and customer retention. Prior roles include Enterprise Martech Consultant at AKA DIGITAL VIETNAM, where Quan was instrumental in onboarding and advising clients on technology solutions, and Customer Success Manager at Epsilo, managing significant accounts in the SEA region. Additionally, Quan has held leadership roles at Buzzmetrics and garnered expertise in project management, customer satisfaction, and technical support across diverse sectors. Quan holds a Bachelor of Business from RMIT University Vietnam.
September, 2021 - present