Shivani Naveen

Associate Director, Professional Services (customer Success) at MoEngage

Shivani Naveen has a diverse work experience spanning multiple industries and roles. Shivani is currently working at MoEngage as an Associate Director, Professional Services in the Customer Success department. Prior to that, they also held the position of Associate Director, Customer Success at the same company.

Before joining MoEngage, Shivani worked at BORN Group as a Sr. Lead Engineer. Shivani also worked at Mastek Americas as a Service Delivery Lead and Project Manager, where they were responsible for managing projects, collaborating with cross-functional teams, and handling client relationships.

Additionally, Shivani has experience as a Project Manager at TAISTech and a Technical Program Manager and Manager of Customer Success at Unbxd Inc. Shivani was involved in customer relationship management, project coordination, and product integration.

Earlier in their career, Shivani worked at Corra as a Delivery Manager, Engineering. Shivani also worked as a Software Engineer at BORN Group and Group FMG.

Furthermore, Shivani gained experience as a Software Engineer Intern at MoveableCode, Inc. where they developed mobile game apps. Shivani also served as a Core Committee Member at the Computer Society of India Student Branch VIT University.

Overall, Shivani Naveen has a strong background in customer success, project management, and software engineering.

Shivani Naveen obtained a Master's degree in Software Engineering from Vellore Institute of Technology from 2007 to 2012. Prior to that, they completed their 12th grade education in Physics, Maths, and Chemistry at Narayana Junior College (IIT Academy) from 2005 to 2007. Shivani also attended Vignan Vidyalayam High School from 2003 to 2005 for their 9th and 10th grade education in Science. Shivani's educational journey began at Kerala Samajam Model School from 1992 to 2003, where they completed Kindergarten to 8th Grade with a focus on Mathematics and Computer Science. Additionally, Shivani has obtained several certifications in fields such as Adobe Commerce Cloud Development, Demandware Development, Magento Development, Network Management, Virtualization and Cloud Computing, ASP.Net, and Advanced Java Programming for Web Development.

Links

Previous companies

Unbxd logo
BORN Group logo
Vellore Institute of Technology logo
Corra logo

Timeline

  • Associate Director, Professional Services (customer Success)

    October, 2022 - present

  • Associate Director, Customer Success

    April, 2022

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