Ru B. serves as a CRM Business Analyst at Otis Elevator Co. since November 2019, acting as the primary liaison among stakeholders throughout the project lifecycle, focusing on CRM Dynamics services development using Azure DevOps, SQL, and PowerBI. Previous experience includes an internship at Valyant AI, where Ru B. conducted system tests and data visualizations, and an ecommerce Business Analyst role for PetsGlory, where strategic analysis and reports influenced marketing strategies. Volunteer efforts as External Communications Manager for Project Management Without Borders involved managing marketing strategies and a team for optimized organizational exposure. Ru B. also held a Business Analyst position at Pactic Media Concepts Pvt Ltd, significantly contributing to lead generation and project profitability. Educational qualifications include a Master’s degree in Management Information Systems from the University of Colorado Denver.