Alphonso H. Calanoc is a seasoned professional in customer success, currently serving as the Director of Customer Success at Momentum.io since October 2024. Prior to this role, Alphonso held positions at PagerDuty as a Senior Principal Customer Success Manager focused on Operations Cloud and Incident Management from August 2023 to October 2024, and at Split from February 2019 to July 2023, where responsibilities included Manager of Customer Success for the Commercial team and Senior Customer Success Manager for Feature Flagging and Measurement. Previous experience includes leadership roles at Sauce Labs, FirstJob, Inc., Storefront, and Bright.com, focusing on customer success and account management across various sectors, with a strong emphasis on web and mobile test automation.
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