Isabelle PERALDI has extensive experience in the hospitality and service industry, currently serving as Responsable de la restauration at Momentum Services Ltd since January 1995, where responsibilities include developing service excellence for onboard crews in both business and standard classes. Previous roles at Momentum Services Ltd include Chef de cabine, overseeing quality service delivery for passengers across all classes, and Hôtesse formatrice, focusing on training new employees on the Eurostar. Additional experience includes a brief engagement with iDTGV to support innovation and customer service coaching at Cremonini Group. Isabelle co-managed Hôtel Brasserie Le Decazes, overseeing both hotel and service operations. Early career experience includes working as Hôtesse de caisse at IKEA. Educational qualifications include a degree in English language and literature from Université Bordeaux Montaigne.
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