Shelly Farmer

Shelly Farmer has extensive experience in account management and customer relations, currently serving as Manager of Wholesale Account Management at Momentum since June 2011, where responsibilities include managing customer relationships and strategic initiatives. Prior to this role, Shelly held various positions at IBBS from June 2005 to June 2011, including Tier 1 Supervisor, where management and mentoring of agents, as well as process improvement recommendations, were key duties. Additional roles at IBBS encompassed Marketing Coordinator, NOC Liaison, and Tier 1 Support Representative, showcasing a diverse skill set in marketing, customer support, and technical services. Shelly holds a degree in Sports Management with a focus on Marketing from Kennesaw State University and Georgia Southern University.