Yael B L

Yael B L is an experienced professional in account management, currently serving as a Team Lead Account Manager at Monday Merch since September 2022, where responsibilities include managing a portfolio of 50 clients to enhance service quality and customer loyalty. Previously, Yael held the position of Account Manager Team Lead at Tenengroup Ltd. from July 2014 to September 2022, overseeing a team of 20 and defining procedures to improve client satisfaction while reporting on team productivity. Yael's career began as a Business Analyst at Façonnable from January 2012 to May 2014, focusing on market studies for the development of new sales locations. Educational qualifications include a Master's in Business Administration from Sciences Po Strasbourg and a Bachelor's in Economic Analysis from Université Côte d'Azur.