Genevieve L. is a seasoned professional in the hospitality and tourism industry with extensive experience in reservations, operations management, and education. Currently serving as Reservations Team Leader at Discova since June 2023, Genevieve oversees booking accuracy and efficiency while mentoring team members. Previously, Genevieve held roles at Okinawa Prefectural Board of Education as an Assistant Language Teacher, where curriculum development and student support were key responsibilities. Genevieve's career began with Hankyu Travel International Co., Ltd., ascending from Operations Executive to Operations Supervisor, effectively managing tour operations and enhancing internal processes. With additional experience in sales and marketing roles at Hansel Productions and Charles & Keith, along with foundational administrative responsibilities in various organizations, Genevieve possesses a strong background in operational efficiency and customer service. Educational qualifications include a Bachelor of Commerce in Hospitality & Tourism Management and Marketing from Murdoch University and a Diploma in Hospitality & Tourism Management from Temasek Polytechnic.
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