Christopher Wardlaw

Head Of Global Research And Insights at MoneyGram

Christopher Wardlaw has a diverse work experience in the field of consumer insights and research. Christopher'smost recent role is as the Head of Global Research and Insights at MoneyGram International, where they are responsible for developing and maintaining an enterprise-wide research plan and overseeing the company's first research department. Prior to this, they worked at Caliber Home Loans, Inc. as a Sr. Manager of Consumer Insights, where they established customer empathy and experience programs. Christopher also worked at 7-Eleven as a Sr. Manager of Consumer Insights UX/CX, incorporating the voice of the customer into the company's delivery mobile application. Before that, they were a Consumer Insights Manager at Capital One, where they conducted customer surveys and presented findings to executive stakeholders. Christopher also has experience as a Project Manager/Analyst at PROdata Team, a Sr. Design Consultant - Customer Experience at Bank of America, a Sr. Project Manager/Analyst at DSS Research, and a Market Analyst at American Eurocopter Corp.

Christopher Wardlaw obtained a Bachelor of Arts degree in Marketing from Mississippi State University's College of Business and Industry, where they studied from 1998 to 2002. Christopher further pursued their education and earned a Master's degree in Marketing Research from The University of Texas at Arlington, completing their studies there from 2002 to 2005.

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Previous companies

Caliber Home Loans logo
Capital One logo

Timeline

  • Head Of Global Research And Insights

    December, 2021 - present

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