Customer Service · Malaysia
MoneySmart Group is South East Asia's leading personal financial portal, helping consumers to compare credit cards, loans and insurers. MoneySmart was founded in 2009 with the simple goal to help consumers make better financial decisions.
Bubblegum is a digital platform built and owned by MoneySmart Financial that provides users with general insurance education, policy management capabilities, and a fuss-free application process for insurance coverage. Bubblegum was formed as an in-house brand and is in line with MoneySmart’s vision to be everyone’s trusted personal financial coach.
We are growing and we are looking for talented people to join our team as a Customer Service Executive.
This role will be based in Malaysia (100% Work From Home) serving Singapore customers.
Mission
Your mission as a Bubblegum Customer Service Executive is to provide our customers with excellent customer service and support on Bubblegum’s insurance products, with a focus on Bubblegum Car Insurance. You are expected to grow and achieve your individual sales and revenue targets. You will be helping customers with their enquiries, resolve their challenges and improve their experience with Bubblegum.
Responsibilities
Requirements
Moneysmart culture values and tenets
The traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart. We also expect all our people to uphold the following company values:
MoneySmart Group is an equal opportunity employer. Please include only relevant details and avoid unnecessary information (e.g. photos, age) in your job application to assist us in ensuring that the interview process is devoid of bias.