Gianluca Mittiga

Gianluca Mittiga has a diverse work experience spanning various roles and responsibilities. In 2020, they joined Moneytrans, where they currently serve as the Information Technology Support Team Lead. Their role involves providing IT assistance and solutions, investigating through log files and SQL DB queries, and testing and monitoring.

Prior to Moneytrans, Gianluca worked at Depaho Ltd. Sucursal en España as an Account Manager from September 2020 to November 2020.

From 2017 to 2020, Gianluca was associated with Tata Consultancy Services (TCS), where they held roles such as 2nd Level Support Technician and Specialista IT. At TCS, they provided IT assistance in Italian, English, and Spanish languages, resolved common issues, managed tickets and queues, and played key roles in team management and project improvement.

Before TCS, Gianluca worked at Cognizant for a brief period in 2017 as a Specialista IT, providing IT assistance in Italian and Spanish languages.

Their previous experience includes working at Unisys as a Specialista IT from November 2016 to February 2017, where they provided IT assistance for multiple accounts in Italian, English, and Spanish languages.

Gianluca also has experience in the customer service industry, having worked as a Customer Service Specialist at Franchi Ricevimenti from October 2014 to May 2015.

In their early career, Gianluca served as a Fattorino and responsabile di settore at Nammore e' pizza from February 2011 to May 2014.

Lastly, they also worked as an Arbitro di calcio at Associazione Italiana Arbitri (AIA-FIGC) from January 2001 to March 2012.

Overall, Gianluca Mittiga has demonstrated a strong background in IT support and customer service roles throughout their career.

Gianluca Mittiga has a diverse education history. Gianluca obtained their Laurea degree in Agraria Forestale from Università degli Studi della Tuscia, where they studied from 2006 to 2011. Prior to that, they attended Università degli studi Roma TRE in 2003 and 2004, focusing on Geologia/Scienza della terra, generale, although they did not complete a degree. Their secondary education took place at Antonio Pacinotti, where they earned their Maturita' scientifica diploma in Scientifico Tecnologico from 1998 to 2003.

In addition to their formal education, Gianluca has pursued various certifications. Gianluca completed courses such as "Inspiring and Motivating Individuals," "Programming Foundations with JavaScript, HTML and CSS," "SQL Date Time Functions," "Customer Service Fundamentals," and "SQL Functions," all through Coursera. Gianluca acquired these certifications between July 2021 and September 2021. Furthermore, they obtained an "Office 365 - Administration (exam 70-346)" certification from Udemy in March 2020. Prior to that, in 2012, they completed a course on "Cooperación y Desarollo - cooperation and development" from the comunidad de sevilla. Additionally, in 2011, they earned a certification as a "Trabajador Forestal" from the Gobierno de Cantabria. Lastly, they obtained the ECDL certification from Comunita' europea in 2006.