Harsha Danappa

Harsha Danappa has extensive work experience in various roles and companies. They currently work as an Escalation Manager at MongoDB since 2022. Prior to that, they worked at NTT Security from 2017 to 2022, where they held the role of Service Transition/Escalation Manager. In this position, they were responsible for managing key projects and ensuring services were delivered according to customer contracts.

Before NTT Security, Harsha Danappa worked at Visa from 2008 to 2017. They held the role of Director - Infrastructure Management and Application Support, and later became an Infrastructure Manager. At Visa, they were involved in managing infrastructure and application support services.

Prior to Visa, Harsha Danappa worked at Optimum Solutions (S) Pte Ltd, Singapore from 2006 to 2008 as a Senior System Engineer. In this role, they were responsible for building and operating virtual infrastructure, providing technical support for global Windows server infrastructure, implementing environment changes, and coordinating with vendors.

Before Optimum Solutions, Harsha Danappa worked at IGATE from 2003 to 2006 as a Senior System Engineer. And prior to that, they worked at Tata Consultancy Services from 2000 to 2003 as a System Engineer.

Overall, Harsha Danappa has gained a wide range of experience in roles related to project management, customer advocacy, infrastructure management, technical support, and system engineering.

Harsha Danappa completed their Bachelor's Degree in Computer Science from Bangalore University from 1997 to 2000. Before that, they attended Vidyanikethan Public School in Bangalore for their secondary schooling.

In terms of additional certifications, Harsha has obtained the MCITP certification from Microsoft in February 2017. Harsha also holds certifications in Certified Novell Engineer, Citrix Certified Professional, ITIL Intermediate, Microsoft Certified Professional, and Prince2, but the specific details regarding the institution and when they obtained these certifications are not provided.