Jonathan M.

Customer Care Officer at Monizze

Jonathan M. has a diverse work experience history. Jonathan started their career as a Telesales Agent at B-Connected in 2012, where they completed an internship during the summer holidays. Their responsibilities included active telesales for companies such as Belgacom/Proximus, Telenet, Het Laatste Nieuws, and ING. Jonathan continued working as a Telesales Agent at B-Connected for two more consecutive summers in 2013 and 2014.

In 2015, Jonathan completed an internship as a Telemarketing Agent at Yools, focusing on B2B sales. Their responsibilities included proactive prospecting, follow-up, and sales of websites for SMEs. Jonathan returned to Yools the following year for another summer internship.

Jonathan joined MediaMarkt Belgium in 2016 as a Verkoper (Field Sales) in Telecom, IT, and White Goods. Their role involved active sales, customer service, and stock refilling. Jonathan was responsible for product sales, insurance, and accessories. Jonathan worked at MediaMarkt Belgium until 2019.

In 2019, Jonathan joined Monizze, initially as an Inside Sales Officer. Jonathan later transitioned to the role of Customer Care Officer in 2021.

Overall, Jonathan has gained experience in telesales, telemarketing, field sales, customer care, and inside sales throughout their career.

Jonathan M. obtained their Attest Kredietbemiddeling from Febelfin Academy in 2019. Prior to that, from 2006 to 2012, they attended Jan Van Ruusbroekcollege and earned a degree in Economics with a focus on Modern Languages. In addition to their formal education, Jonathan M. has also obtained the Winning Sales Program certification from BrightBiz in October 2020.

Links

Timeline

  • Customer Care Officer

    January, 2021 - present

  • Inside Sales Officer

    April, 2019