Emily Townsend

Policy And Project Officer at Monmouthshire Housing Association

Emily Townsend has extensive experience in customer service and project work within the housing sector. Emily has worked at Waitrose as a Customer Service representative from October 2009 to October 2015. Currently, Emily is employed at Monmouthshire Housing Association as a Policy and Project Officer, focusing on internal service reviews and supporting the implementation of MHA's Older Person's Offer. Emily has held various roles such as Income Officer, Housing Projects Officer, Engagement Officer, and Community Investment Apprentice, all contributing to their proficiency in project management and policy implementation.

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Pontypool, United Kingdom

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Monmouthshire Housing Association

Monmouthshire Housing Association (MHA) Ltd was established on 21st January 2008 to take on the properties previously owned & managed by Monmouthshire County Council. MHA is registered as a charitable social landlord under the Cooperative and Community Benefit Societies Act 2014. MHA provides high quality homes and services that meet our stakeholders’ expectations. Daily, we seek to transform lives by enabling communities to realise their ambitions. We have created an environment where people can have a brilliant quality of life, in areas where they aspire to live and work.