Rita Harris

Director Of Quality Assurance And Training at Monogram Health

Rita Harris has over 20 years of experience in various leadership and managerial roles. Rita is currently employed at Monogram Health as the Director of Quality Assurance and Training, where they manage a team of Quality Assurance Specialists and conducts regular audits to ensure compliance with quality standards. Prior to that, they worked at MTX Group as a Senior Manager in Business Operations, where they managed multiple projects and clients. Rita also has experience in call center operations, having worked at Kepro as a Customer Service Operations Manager. Additionally, they have previously held positions at Mars, MEDHOST, Dell, Inc., and Metropolitan Life Defined Contributions, where they gained expertise in customer support, training, and management. Overall, Rita has a strong background in driving excellence in performance, managing operations, and implementing process improvements.

Rita Harris attended The University of Memphis from 1980 to 1986, where they obtained a Bachelor of Business Administration (B.B.A.) degree with a concentration in Business Administration and Management, specifically in Production Operations of Management. Rita also received a certification from the National Association of Security Dealers Series 63.

Links

Previous companies

Mars logo
KEPRO logo
Dell Technologies logo
MTX logo
MEDHOST, Inc. logo

Timeline

  • Director Of Quality Assurance And Training

    January, 2023 - present

  • Director Call Center Operations

    June, 2022

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