Olivia Welch is the Head of Client Services at Monstarlab since January 2014, where responsibilities include driving sales targets for the Americas, setting market growth strategies, leading client teams, and supporting regional client activities for growth and delivery. Previous roles at Monstarlab include Senior Engagement Director, Engagement Director, Senior Engagement Manager, Engagement Manager, Producer, and Associate Producer. Prior experience includes a role as Production Assistant at dentsu mcgarrybowen, where Olivia worked with clients such as Marriott Hotels and Chase Bank, as well as serving as an Account Management Intern at Dentsu and an intern at the American Red Cross. Olivia holds a BA in Political Science and Russian from the College of the Holy Cross and completed a program at Harvard Business School in May 2023.