RC

Ryan Clayton

Lead Central Sterile Supply Technician - Crcst at Monument Health

Ryan Clayton's work experience includes:

- From August 2020 to present, they worked at Monument Health as the Lead Central Sterile Supply Technician - CRCST. Ryan'sresponsibilities included enforcing regulations and standards, ensuring clear communication between Central Sterile and the OR, and suggesting modifications to improve communication and procedures.

- From January 2016 to May 2020, they were employed at Signify Health as the Sr. Manager Member Engagement. Ryan directed a team of Inbound Member Engagement Managers and Member Engagement Coordinators, ensuring compliance with HIPAA laws and meeting key performance indicators. Ryan successfully increased appointment conversion rate and improved the daily scheduled appointment average.

- From February 2015 to January 2020, they owned Images By Ryan, where they operated and managed daily operations, handled purchases, sales, logistics, and coordinated prospective clients. Ryan also maintained bookkeeping, accounting, and tax requirements.

- From September 1994 to February 2015, they worked at United Airlines as a Customer Service Team Manager. Ryan managed teams of 30 members, set goals, established priorities, provided staff scheduling, reviewed employee performance and attendance, and organized team meetings.

Ryan Clayton is currently pursuing a degree in Business Management in Technology at South Dakota Mines. Prior to this, they obtained an Associate's Degree in Business, Management, Marketing, and Related Support Services from Western Dakota Technical College, which they completed between 1999 and 2000.

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