Camila Ramos

Camila Ramos has worked in various customer service and management roles since 2013. Camila began their career at Grupo Parvi as a Gerente de negócios, where they handled customer service both in person and over the phone, processed and managed orders, and processed sales. In 2017, they moved to Mundo Do Cabeleireiro as a Subgerente comercial, where they managed the store, closed and sangria the caixas, and organized and arranged the store's window displays. In 2019, they worked at both Terto Representações as a Representante comercial (Preposto), where they conducted business for third-party companies in the cosmetics market, and Indra as a Customer Care Analyst, where they provided customer service both in person and over the phone, trained new restaurants, and handled chats. In 2020, they worked at both ENOVA - Nova Odontologia as a Customer Service, where they handled customer service both in person and over the phone, Whatsapp, and email, registered and scheduled customers, and managed the customer portfolio, and Uber as a Customer Service Representative (CSR), where they provided support to passengers and partner drivers through advanced platforms, focused on the user experience, and created solutions for various critical situations. Camila Ramos is currently working at Monuv as a Customer Success Manager.

Camila Ramos is currently enrolled at United Idiomas, where they are studying English. Previously, they studied Processos Gerenciais at Instituto Brasileiro de Gestão e Marketing - IBGM, where they obtained a degree in Administration of Companies.