Alun Blackwell has extensive experience in customer service and team management, currently serving as Squad Captain Manager at Monzo Bank since January 2018, after previously holding the position of Squad Captain. Prior to Monzo Bank, Alun worked as a Customer Experience Leader at Firstsource from August 2016 to January 2018, and as a Team Leader at Webhelp UK from February 2016 to August 2016. Alun's career began at Serco, where responsibilities included roles as a Personal Shopper and Team Manager from September 2012 to January 2016. Alun's educational background includes attending ysgol gyfun llanhari from 1999 to 2007.
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