Katherine Vaughan

Katherine Vaughan has a strong background in user research and policy research, with experience spanning multiple industries. Katherine most recently worked at Monzo Bank as the Director of User Research, where they led the user research team. Prior to that, they held the role of Head of User Research at Monzo Bank and Senior User Researcher. Before joining Monzo Bank, Katherine worked at Marks and Spencer as the UX Research Manager and Senior UX Researcher. Katherine also has experience in the nonprofit sector, having worked at Citizens Advice as the Senior User Researcher & Discipline Lead and Senior Policy Researcher & Service Designer. Katherine's earlier roles include positions at Makerversity as a Research and Communications specialist, Lemos&Crane as a Research Assistant, and Stonewall as a Research Coordinator. Katherine'swork experience showcases their expertise in user research, policy research, and service design.

Katherine Vaughan has a Bachelor of Arts (B.A.) degree in Social Anthropology from the University of Cambridge. Additionally, they obtained certification as a Certified SAFe® 4 Agilist in January 2019 from Scaled Agile, Inc.