Ryan Simmons currently serves as the Director of Global Customer Support at Morae, leading a 24x7x365 support team to enhance client experiences while focusing on customer satisfaction and team development. Prior to Morae, Ryan held the position of Director of Customer Support and Business Operations at Gimmal, where strategic and hands-on leadership contributed to a successful acquisition by Morae. Ryan's earlier roles include Manager of Business Operations and Client Support, where notable achievements included significant operational cost reductions and high customer satisfaction metrics. Additionally, Ryan has experience as a Senior Software Implementation Consultant at CSI Software, delivering impactful training and support to enhance user adoption and proficiency.
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