Becky Wilkins

Becky Wilkins serves as the Director of Global Customer Support at StubHub and previously held the position of Global Head of Customer Experience at Galaxy, where significant advancements in customer care strategies and incident management workflows were achieved. With extensive experience at Binance.US as Head of Customer Experience, notable accomplishments included scaling support teams, improving customer resolution times, and enhancing employee engagement scores. At Comcast, Becky advanced through various roles, ultimately leading product operations for a large team and fostering a culture of accountability and inclusion. Educational pursuits include studies at Wilmington University, alongside a foundation in high school at William Penn and Hodgson Vo-Tech.