Craig Watson

Craig Watson is an experienced leader with over 30 years in executive and operational roles, currently serving as the Head of Customer & Operations Centre, Head of Energy Data Collection, and Operations Mobilisation Lead at Morrison Data Services since July 2020. Craig has also been a mentor and Non-Executive Director for Future Leaders - The Utilities Mentoring Network since October 2019. Previously, Craig owned and directed CBM Associates Ltd, a consultancy focusing on business transformations and performance improvement for global companies in various sectors. Additional roles include Data Improvement Lead at Water Plus Business, Mobilisation Manager at Morrison Data Services, Market Reform Consultant at Capgemini and United Utilities, and General Manager and Interim Head of Wholesale Services at Business Stream. Key achievements include significant improvements in customer satisfaction, operational efficiency, and strategic engagement with stakeholders. Craig's educational background includes attendance at Liberton High School from 1983 to 1988.