Mosaicx
Michelle McGaughey currently serves as a Sr IS Analyst at Mosaicx, Inc., a position held since January 2023. Prior to this role, Michelle was employed at Intrado from August 2007, fulfilling the responsibilities of Sr IS Analyst and Salesforce Administrator. Michelle's educational background includes attendance at Missouri Southern State University from 1989 to 1990, following graduation from Seneca High School in 1989.
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Mosaicx
Mosaicx is a cloud-based product that uses conversational AI, machine learning and natural language processing technologies to automate interactions with customers and employees. Its IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer and employee satisfaction. Mosaicx makes conversational AI surprisingly simple.