Katie Poidomani

Katie Poidomani is a seasoned digital assistant conversation design lead at the Australian Government Department of Employment and Workplace Relations, overseeing content creation and chatbot persona strategy for the Workforce Australia digital assistant since March 2022. As a localisation writer and transcreator for Mother Tongue, Katie focuses on developing original local language content for voice assistants and marketing materials. Additionally, Katie has extensive freelance experience spanning over a decade, including roles as a company owner and content designer for various government departments, where responsibilities included developing chatbot content, creating accessibility guides, and conducting user research. Educational qualifications include a graduate certificate in digital communication, a Bachelor's degree in English Literature and History, and ongoing studies in applied linguistics and human technology.