Joshua Nielson

Joshua Nielson is a seasoned professional in customer success and management, currently serving as Senior Manager of Customer Success & Services at Motorola Solutions since August 2016, where responsibilities include overseeing public safety software applications and managing onsite techs for large installations. Previous roles at Motorola include Operations Manager for VESTA911, CommandCentral, and as a Manager of Customer Success, successfully enhancing customer relations and service support. At Simplus, Joshua excelled as Director of Client Success, achieving over 160% renewal and up-sell quota attainment. Earlier experience includes leadership positions in client success at Workfront and banking roles at Central Bank of Utah and previous institutions. Joshua holds a Bachelor of Science in Business Management from Utah Valley University and a Certificate in International Business from Universidad de Alcalá.