Philip D. Cook has extensive experience in customer service and operations management within various organizations. Currently serving as the Director of Member Services at Mountain America Credit Union, Philip has also held leadership positions as Site Director at Qualfon, Call Center Director at All West Communications, Director of Customer Support Services at Direct Business Lending, and Operations Manager at Teleperformance USA. Philip's educational background includes an MBA in Management from the University of Phoenix and a Certification from the Executive Education Program at the University of Utah's David Eccles School of Business.