Administrative Assistant

Operations · NY, United States

Job description

Administrative Assistant

Huntington, NY

About the Position:

The Administrative Assistant for Outpatient Services is responsible for providing an organized and pleasant environment to clients in an administrative support role that also assists staff in meeting the client’s needs. The Administrative Assistant- Outpatient Services will be responsible for organizing the Outpatients Program administrative functions. The Assistant will support day-to-day operations by performing administrative tasks and ensuring high quality customer service.

Schedule:

Monday through Thursday 9:30AM - 6:00PM, Friday 8:00AM - 4:30PM 

Your Role:

  • Answer phone lines using established script and protocols with strict adherence to confidentiality guidelines.
  • Prepare welcome materials for all scheduled admissions.
  • Conduct supervised Urine Screens as assigned and record results of test in client chart and send out samples for confirmation as needed.
  • Receive co-payments and enter financial information into appropriate database system.
  • Review, create, and organize payment pages and invoices for services rendered at Mountainside.
  • Perform bookkeeping duties as assigned.
  • Ensure that appointment status’s are being updated on a daily basis by continuously auditing staff schedules and communicating accordingly
  • Schedule all client appointments directed while being compliant with CMS billing guidelines.
  • Ensure client accounts are up to date, payments are made, financial documentation is signed and created as needed and supporting documentation is entered at time of services rendered.
  • Maintain safety checks and standards throughout the building per company policy.

Qualifications:

  • Notary Public in NY - Preferred
  • High School Diploma or Equivalent - Required
  • Must have proficient computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications 
  • Ability to work both independently and collaboratively as necessary.
  • Awareness and sensitivity to addiction, socioeconomics and strong cultural competency.
  • Strong oral and written communication
  • Excellent organization and time management skills.
  • Strong problem solving and follow up skills; must be proactive and take initiative

Compensation:

  • The base rate of pay for this position is $23.00 to $27.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

  • Comprehensive benefit package
  • Paid Time Off (which increases after 1 year with Mountainside)
  • Paid holidays including a Multicultural Holiday
  • 401(k) with employer matching
  • Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.

Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.

Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.