Kerry Duggan

Manager, CS at Moz

Kerry Duggan has a wealth of work experience. Kerry began their career at Amazon in 2014, where they held various roles including AmazonSmile Charity Account Support, FBA & ILAC Specialist, KYC Compliance Account Support, and Technical Support Associate. In 2018, they moved to Reputation.com UK, where they held the role of Customer Success Manager. Most recently, they have been with Moz since 2020, where they have held the roles of Manager, CS, Manager, Customer Onboarding, Lead of Customer Onboarding, and Regional Team Lead of Customer Onboarding.

Kerry Duggan has a Bachelor's degree in Business Studies & Tourism from Munster Technological University which they obtained in 2013. Kerry then went on to receive an ICM Certificate in Online Marketing & Digital Strategy from Griffith College Limerick in 2016. In 2017, they obtained a Certified Specialty Mentor qualification from Amazon and a Digital Marketing & Online Strategy qualification from ICM diploma. In 2018, they obtained a Payroll qualification from Pitman Training Group and completed a HR Management course from Griffith College Cork. In 2021, they obtained a Mentoring Certified qualification from Mentorloop. Additionally, they have obtained Fraud Prevention from Amazon in 2014, SEO Essentials from Moz in 2020, and Make-up Artistry from Picassos House of Colour.

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Previous companies

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Timeline

  • Manager, CS

    January, 2023 - present

  • Manager, Customer Onboarding

    October, 2021

  • Lead of Customer Onboarding

    March, 2021

  • Regional Team Lead of Customer Onboarding

    April, 2020

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