Archana Swamy is an experienced professional in customer service and collections, currently serving as a Senior Associate at Mphasis since May 2019 and at WNS Global Services since September 2017, primarily working with SUNCORP on workers' compensation payments. Additionally, Archana has been employed as a Collections Specialist at Credence Resource Management, LLC since May 2016, focusing on collection and customer service for Dish Networks. Prior to these roles, Archana held a position as a Sales Associate at WNS Global Services.