Christina Thomas

Christina Thomas has a diverse work experience spanning multiple organizations and roles. Christina started their career in 2004 as an Account Specialist at The Ryness Company, where they were responsible for maintaining and balancing accounts payable and accounts receivable. In 2007, they joined Fireside Bank as a Sr. Admin Assistant/Title Management Specialist, where they handled vehicle title records, data entry, and customer calls.

In 2010, they took on roles at Prime Time Diner as a Cook and Server, ensuring customer satisfaction and managing daily operations. At Pinnacle Healthcare, from 2010 to 2012, they worked as a CNA/Staffing/Weekend Admissions Coordinator, providing customer service and managing multiple issues.

From 2012 to 2017, Christina worked at Symantec as a Technical Support Engineer, resolving technical support issues and creating knowledge base articles. Their most recent role, starting in 2017, is at MPulse Software, Inc. as the Director of Support Services. In this position, they respond to customer inquiries, conducts training sessions, and writes knowledge-based articles to enhance customer productivity.

Overall, Christina Thomas has gained valuable experience in customer service, technical support, administrative tasks, and leadership throughout their career.

Christina Thomas attended Ohlone College from 1999 to 2006, where they pursued a general education. During the same period, from 1999 to 2001, they also enrolled at Silicon Valley College, focusing on web design and development. However, no specific degree was mentioned for either institution.