Attique Tahir

Head of CVM (Customer Value Management) at MTN CONGO

Attique Tahir has a diverse work experience spanning over two decades. Attique is currently working at MTN CONGO as the Head of CVM (Customer Value Management), where they oversee the CVM program and ensures the achievement of business objectives.

Prior to this, Attique held various roles at PTCL Group - Etisalat Pakistan. Attique served as the Head of Voice Services, where they focused on slowing down the decline of Voice Services. Attique also worked as the Head of CVM, where they developed and implemented CVM strategies aligned with organizational KPIs.

Before joining PTCL Group, Attique worked at PTCL in multiple positions. Attique served as the Manager of Customer Value Management, Manager of Campaigns (Landline & Broadband), Manager of Pricing (Landline & Broadband), and Assistant Manager of Business Processes (Landline & Broadband). Attique also worked as the Assistant Manager of Customer Care & Daily Reports, Assistant Manager of Organization Development, Assistant Manager of Product Management (Landline & Broadband), and started their career as a Management Trainee in Product Management.

Attique's early professional experiences include working as a Student's Associate at St. Mary School & Barnet College, a Job Placement at Steel Business Briefing, a Debt Collector at ICM Call Centre, and an internship as a Documentary Director at CNBC Pakistan. Attique also served as an Account Management Executive at Orient McCann Erickson, where they identified new key accounts and managed customer relationships.

Overall, Attique Tahir has demonstrated expertise in customer value management, strategy development, sales promotion, and customer relationship management throughout their career.

Attique Tahir's education history begins with their Secondary School Certificate in Science, which they obtained from Islamabad Model College for Boys F-7/3 in 1999. Attique then pursued a Higher Secondary School Certificate in Pre-Engineering from the same institution, completing it in 2001. Later, Attique attended COMSATS Institute of Information Technology, where they earned their Bachelor of Science (Computer Science) (Hons.) degree from 2001 to 2005. Following this, they enrolled at Middlesex University and completed a Master of Arts in Marketing Management from 2005 to 2007.

In addition to their formal education, Attique Tahir has obtained several certifications. Attique completed a training program on "Art of doing job" facilitated by PTCL Training & Development in February 2011. Attique also obtained the CCNA certification through PTCL Cisco Academy, although the specific completion details are not provided. Furthermore, they have completed 40 online management courses facilitated by the "HARVARD Manage Mentor" program from Harvard Business School, although the month and year of completion are unspecified.

Attique Tahir has undertaken various professional development workshops and trainings. In August 2016, they completed the "COLLABORATION & ALIGNMENT" workshop facilitated by PTCL.Official. Attique also participated in the "Stepping Up Our Service Culture" workshop conducted by The Ron Kaufman Companies LLC in February 2017. Moreover, they received training on "Finance for Non-Finance Professionals" by PTCL.Official and "The Seven Habits of Highly Effective People" by FranklinCovey in April 2017 and May 2017, respectively. In December 2018, Attique attended the "Executive Workshop on Blue Ocean Strategy" organized by DAMSON Group. Additionally, they completed a 4-day training on "Business Planning & Financial Modeling" provided by Dr. Syed Mubashir Ali & Dr. Atif Raza Ch. at Lahore University of Management Sciences in December 2017.

Attique has also participated in leadership development programs. In March 2015, they completed a 7-day training program on "Developing Future Leaders" conducted by Lahore University of Management Sciences. Moreover, they attended a training on "Business Acumen & Service Mindset" organized by PTCL.Official in March 2016.

Although not specifically mentioned in terms of completion, Attique Tahir has pursued certifications in SAP HCM module through PTCL ERP Department, NEBOSH International General Certificate in Occupational Health & Safety through NEBOSH, and Superior Team Performance through Navitus (Pvt) Ltd. Attique has also taken courses on Communication & Presentation Skills for Better Customer Services facilitated by PTCL T&D, completed the "Winning Customers Through Care" workshop conducted by PTCL T&D, and participated in the "Building & Presenting Effective Business Cases" workshop organized by Navitus.

From the information provided, it cannot be determined when Attique obtained the remaining certifications and completed additional training programs, such as "Setting Up a Database in Excel 2013" from LinkedIn, "Success Leads to Happiness - A Misconception" facilitated by Mr. Moiz Amjad and organized by PTCL T&D, and "Corporate Social Etiquettes & Team Building" provided by Karen S. Allawala of OCTARA Pvt. Ltd.

Links

Timeline

  • Head of CVM (Customer Value Management)

    July, 2022 - present

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