Chikaodi Crowd Ofoegbu

Chikaodi Crowd Ofoegbu is a seasoned professional with extensive experience in consumer operations management at MTN, where currently serves as Senior Manager (Head) of Consumer Operations since May 2019. Previous roles within MTN include Regional Manager for Customer Operations in the South-South region and various positions focused on customer relationship management and operational excellence. Chikaodi has adeptly led talent development initiatives and managed complex customer engagements, ensuring high levels of satisfaction and performance. An alumnus of the Lagos Business School with a Senior Management Program in Organizational Leadership, Chikaodi also holds credentials from Tekedia Institute, Business Education Examination Council, GIBS Business School, and University of Lagos, showcasing a strong educational foundation in business and management.