The Customer Experience and Service Management team at MTN Group is dedicated to enhancing customer satisfaction and loyalty by leveraging data-driven insights and innovative strategies. This team focuses on comprehensive customer enablement, efficient service delivery in fintech, and exceptional customer support, ensuring seamless and rewarding experiences for MTN's diverse customer base across 21 markets.
Amerley Ampofo
Customer Insights & Analytics ...
Claudie Muchindu
Head Of Service Delivery - Fin...
Esther Osakwe
Customer Service Team Lead
Fionah Agutu
Chief Customer Service Officer
Gciniwe Fakudze
Lead Customer Experience
Mouyabi Charmelle
Senior Manager Customer Enable...
Nomsa Hlophe
Senior Specialist: Customer Ex...
Patience Edoho
Senior Customer Service Office...