Charlotte Taylor has served as the Academy Manager and Training Advisor at MTS Cleansing Services Ltd since November 2017. Prior to this role, Charlotte held the position of Training and Compliance Assistant at Amey from April 2014 to November 2017, where responsibilities included managing insurance claims and coordinating customer communications. Earlier experience includes a role as Training and Finance Assistant at Enterprise Plc and as an Apprentice Administrator, where Charlotte pursued an NVQ in Business and Administration. Charlotte began their career as a Customer Assistant at Tesco Stores from November 2007 to February 2009, focusing on customer service and transaction management. Educational qualifications include NVQ Level 2 and Level 3 in Business and Administration from North West Kent College and an Access to Higher Education diploma in Sociology, History, and English Literature from K College.
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