Monique Matt

Monique Matt is a seasoned banking professional with extensive experience in strategic initiatives and process improvement within HOA banking services. Currently serving as Vice President of Strategic Initiatives & Analysis at Union Bank, Monique has successfully transitioned clients, mitigated risks, and enhanced processes, saving $56 million in at-risk deposits by improving client satisfaction. Previous roles include Vice President of Training Manager at Union Bank and various management positions at CINC Systems and Smartstreet, where Monique developed quality assurance processes and training initiatives that significantly improved customer service and operational efficiency. Monique holds a Bachelor of Science degree in Marketing from the University of Florida, with minors in Advertising and Psychology.