Mitch Williams puts the U in Multipli. As their Sales Operations Manager, his focus is on ensuring that the experience in using heir smart solutions is efficient, fast, and pain-free and he has been kicking that goal straight through the posts for the past eight years. His team is responsible for their constant improvement programs and is constantly reviewing their documentation, application and settlement processes, and customer communications with an eye to making any changes necessary. The time Mitch spends on the front line working with their customers also feeds into the development cycle for mymultipli.
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